Our relationships with various corporations and engaging partnerships with leading application vendors have helped us build capabilities and expertise in different domains worldwide. Our employees are exposed to a huge range of projects across various business and technology practices.

• GATHER REQUIREMENTS, ANALYZE PROBLEMS AND PROVIDE SOLUTIONS AS PART OF THE ENTERPRISE SYSTEM ARCHITECTURE.
• MAINTAIN PROGRAM PRODUCTS AND PERFORM REQUESTED CHANGES TO THE OPERATING SYSTEM AND SUBSYSTEMS, WHICH SUPPORT THE OVERALL ENTERPRISE SYSTEM OR BUSINESS.
• PERFORM ONGOING PERFORMANCE TUNING, HARDWARE UPGRADES, AND RESOURCE OPTIMIZATION AS REQUIRED.
• CONFIGURE CPU, MEMORY, AND DISK AS REQUIRED; MAINTAIN DATA CENTER ENVIRONMENTAL AND MONITORING EQUIPMENT.
• PERFORM MAINTENANCE TASKS ASSOCIATED WITH THE SUPPORT, MODIFICATION AND UPDATING OF THE SYSTEM SOFTWARE TO INCLUDE SYSTEM SOFTWARE INSTALLATION, TEST, TROUBLESHOOT AND FIXES.
• UNDERSTAND AND PROVIDE SOLUTIONS TO OPERATIONAL CHALLENGES AND DEPENDENCIES AS THEY RELATE TO INFRASTRUCTURE DECISIONS, SENSITIVITY TO SECURITY BEST PRACTICES AS RELATED TO INFRASTRUCTURE AND APPLICATION ARCHITECTURES.
• PROVIDE DIAGNOSIS FOR OPERATING SYSTEMS SOFTWARE AND PROGRAM PRODUCT FAILURES.
• TROUBLESHOOT PROBLEM AREAS IN A TIMELY AND ACCURATE FASHION AND PROVIDE ROOT CAUSE ANALYSIS, INVOLVE THE APPROPRIATE RESOURCES AS NEEDED.
• PERFORMS PATCH MANAGEMENT, INCIDENT MANAGEMENT AND CHANGE MANAGEMENT EXECUTION.
• PROVIDES ADVICE, TRAINING AND TECHNICAL SUPPORT TO USERS AND PROGRAMMERS. RESEARCH, RECOMMEND AND IMPLEMENT INNOVATIVE, AND WHERE POSSIBLE AUTOMATED APPROACHES FOR ENTERPRISE SYSTEM MAINTENANCE TASKS.
• RESPONSIBLE FOR THE CREATION, MANAGEMENT AND UPKEEP OF USER GUIDES, KNOWLEDGEBASE, STANDARDS AND BUILD DOCUMENTATION INCLUDING DR PLANS.
• WORK WITH: VMWARE ESX AND ESXI, VMWARE VCENTER SERVER, VMWARE WORKSTATION, VMWARE VCENTER CONVERTER STANDALONE, VMWARE VCENTER SINGLE SIGN-ON, VMWARE VCENTER OPERATIONS MANAGER, VMWARE SITE RECOVERY MANAGER, PUTTY, MICROSOFT WINDOWS 7 AND XP, MICROSOFT WINDOWS SERVER 2003, 2008 AND 2012, MICROSOFT ACTIVE DIRECTORY MANAGEMENT CONSOLE, MICROSOFT GROUP POLICY MANAGEMENT CONSOLE, CISCO NEXUS 1000V, RACK AND BLADE SERVERS INCLUDING SERVER CABLING.
• TRAVEL/RELOCATE TO VARIOUS UNANTICIPATED LOCATIONS TO INTERACT WITH CLIENTS AND TRAIN USERS FOR SHORT AND LONG TERM ASSIGNMENTS.